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Beware of Broadband Supplier Scams Already this year in the North East, we have seen several instances of phone scams targeting broadband customers, the scammers usually employ the following tactics: Claim to be from your broadband provider and state there is a fault with your service.Request personal information such as your account number, password, or bank details.Instruct you to download and install remote access software (e.g., AnyDesk, TeamViewer) to "troubleshoot" the issue. This allows scammers to gain control of your computer.Demand immediate payment to rectify the alleged fault, often pressuring you to make a quick decision. If you do receive a call from your supplier, take these steps to protect yourself: Never provide personal information to anyone who calls you unsolicited, even if they claim to be from your broadband provider.Do not download and install any software recommended by unknown callers.If you suspect a scam, hang up immediately.Contact your broadband provider directly using the phone number on your bill or via their official website to verify any reported issues.Be wary of unexpected calls regarding your broadband service.Install and maintain up-to-date anti-virus and anti-malware software on your devices. If you believe you may have been a victim of a scam, contact your bank or financial institution immediately. Report to Police Scotland directly by calling 101 or online via Contact Police Scotland - Police Scotland Every report assists police investigations, provides intelligence, informs national alerts that protect all communities, disrupts criminals and reduces harm. In the UK you can forward scam text message to OFCOM on 7726 (free of charge), and forward suspicious emails to report@phishing.gov.uk #northeastcrimereduction This messaging system is not for reporting crime as responses are not monitored 24/7. If you have time-critical information regarding the content of the above message, or if you wish to report any other non-urgent matter, please call 101. In an emergency, call 999.
Police Scotland's North East Division covers rural and urban areas in Moray, Aberdeenshire and Aberdeen City. The division has five territorial command areas which have their own dedicated Area Commander, who is responsible for the daily policing function. Each command area is served by a number of community policing teams whose activities are built around the needs of the local community. These teams respond to local calls and look for long term solutions to key issues. They are assisted by the division's Crime Reduction Unit who deliver against Force and local priorities in a number of areas, including physical and social crime prevention, supporting and enhancing community engagement and creating and sustaining strong and effective partnership working. |
